FAQ

General FAQ

How can I buy a new policy?

Simply select the product you want to buy from the products menu and follow the 4 steps shown in the product page.

How can I renew a policy?

Log in to your account and select the policy you wish to renew from your dashboard. We will mark the policies that are due as renewable.

Can I renew policies that don’t belong to me?

Yes, you can do so by opting the quick renewal feature. Simply select the product you wish to renew and enter the CPR and policy number and click on the renew button.

Can I register a claim on the website?

Yes you can, through our e-channels

WhatsApp – 17875000

Website – www.gigbh.com

Mobile application: GIG-GO

Email – webclm@gig.com.bh

Can I renew an expired policy?

No, once a policy is expired you will not be able to renew it using this website. For such cases, please visit our branches or call us for more information .

How long in advance can I renew a motor policy?

You can do so 3 months prior to the policy’s expiry date

What are the services available to registered customers?

  • View all your valid insurance policies
  • Purchase new policies and renew policies
  • Update your personal information
  • Access to notification system

Can I make changes to my policies at the time of renewal?

We don’t have such a facility just yet. Changes will have to be done in our branches.

Can I buy or renew commercially registered vehicles?

We don’t have such a facility just yet. Such vehicles have to be insured in our branches.

How do receive my insurance certificate?

At the time of purchase, you will be directed to opt your preferred delivery method which can be an address or a pick-up from a branch that you specify

Travel Insurance

How can I buy a new policy?

Simply select the product you want to buy from the products menu and follow the 4 steps shown in the product page.

How can I renew a policy?

Log in to your account and select the policy you wish to renew from your dashboard. We will mark the policies that are due as renewable.

Can I renew policies that don’t belong to me?

Yes, you can do so by opting the quick renewal feature. Simply select the product you wish to renew and enter the CPR and policy number and click on the renew button.

Can I register a claim on the website?

Yes you can, through our e-channels

WhatsApp – 17875000

Website – www.gigbh.com

Mobile application: GIG-GO

Email – webclm@gig.com.bh

Can I renew an expired policy?

No, once a policy is expired you will not be able to renew it using this website. For such cases, please visit our branches or call us for more information .

How long in advance can I renew a motor policy?

You can do so 3 months prior to the policy’s expiry date

What are the services available to registered customers?

  • View all your valid insurance policies
  • Purchase new policies and renew policies
  • Update your personal information
  • Access to notification system

Can I make changes to my policies at the time of renewal?

We don’t have such a facility just yet. Changes will have to be done in our branches.

Can I buy or renew commercially registered vehicles?

We don’t have such a facility just yet. Such vehicles have to be insured in our branches.

How do receive my insurance certificate?

At the time of purchase, you will be directed to opt your preferred delivery method which can be an address or a pick-up from a branch that you specify

Motor Insurance

How can I buy a new policy?

Simply select the product you want to buy from the products menu and follow the 4 steps shown in the product page.

How can I renew a policy?

Log in to your account and select the policy you wish to renew from your dashboard. We will mark the policies that are due as renewable.

Can I renew policies that don’t belong to me?

Yes, you can do so by opting the quick renewal feature. Simply select the product you wish to renew and enter the CPR and policy number and click on the renew button.

Can I register a claim on the website?

Yes you can, through our e-channels

WhatsApp – 17875000

Website – www.gigbh.com

Mobile application: GIG-GO

Email – webclm@gig.com.bh

Can I renew an expired policy?

No, once a policy is expired you will not be able to renew it using this website. For such cases, please visit our branches or call us for more information .

How long in advance can I renew a motor policy?

You can do so 3 months prior to the policy’s expiry date

What are the services available to registered customers?

  • View all your valid insurance policies
  • Purchase new policies and renew policies
  • Update your personal information
  • Access to notification system

Can I make changes to my policies at the time of renewal?

We don’t have such a facility just yet. Changes will have to be done in our branches.

Can I buy or renew commercially registered vehicles?

We don’t have such a facility just yet. Such vehicles have to be insured in our branches.

How do receive my insurance certificate?

At the time of purchase, you will be directed to opt your preferred delivery method which can be an address or a pick-up from a branch that you specify

Home Insurance

How can I buy a new policy?

Simply select the product you want to buy from the products menu and follow the 4 steps shown in the product page.

How can I renew a policy?

Log in to your account and select the policy you wish to renew from your dashboard. We will mark the policies that are due as renewable.

Can I renew policies that don’t belong to me?

Yes, you can do so by opting the quick renewal feature. Simply select the product you wish to renew and enter the CPR and policy number and click on the renew button.

Can I register a claim on the website?

Yes you can, through our e-channels

WhatsApp – 17875000

Website – www.gigbh.com

Mobile application: GIG-GO

Email – webclm@gig.com.bh

Can I renew an expired policy?

No, once a policy is expired you will not be able to renew it using this website. For such cases, please visit our branches or call us for more information .

How long in advance can I renew a motor policy?

You can do so 3 months prior to the policy’s expiry date

What are the services available to registered customers?

  • View all your valid insurance policies
  • Purchase new policies and renew policies
  • Update your personal information
  • Access to notification system

Can I make changes to my policies at the time of renewal?

We don’t have such a facility just yet. Changes will have to be done in our branches.

Can I buy or renew commercially registered vehicles?

We don’t have such a facility just yet. Such vehicles have to be insured in our branches.

How do receive my insurance certificate?

At the time of purchase, you will be directed to opt your preferred delivery method which can be an address or a pick-up from a branch that you specify

Domestic Insurance

How can I buy a new policy?

Simply select the product you want to buy from the products menu and follow the 4 steps shown in the product page.

How can I renew a policy?

Log in to your account and select the policy you wish to renew from your dashboard. We will mark the policies that are due as renewable.

Can I renew policies that don’t belong to me?

Yes, you can do so by opting the quick renewal feature. Simply select the product you wish to renew and enter the CPR and policy number and click on the renew button.

Can I register a claim on the website?

Yes you can, through our e-channels

WhatsApp – 17875000

Website – www.gigbh.com

Mobile application: GIG-GO

Email – webclm@gig.com.bh

Can I renew an expired policy?

No, once a policy is expired you will not be able to renew it using this website. For such cases, please visit our branches or call us for more information .

How long in advance can I renew a motor policy?

You can do so 3 months prior to the policy’s expiry date

What are the services available to registered customers?

  • View all your valid insurance policies
  • Purchase new policies and renew policies
  • Update your personal information
  • Access to notification system

Can I make changes to my policies at the time of renewal?

We don’t have such a facility just yet. Changes will have to be done in our branches.

Can I buy or renew commercially registered vehicles?

We don’t have such a facility just yet. Such vehicles have to be insured in our branches.

How do receive my insurance certificate?

At the time of purchase, you will be directed to opt your preferred delivery method which can be an address or a pick-up from a branch that you specify

Moeen Insurance

How can I buy a new policy?

Simply select the product you want to buy from the products menu and follow the 4 steps shown in the product page.

How can I renew a policy?

Log in to your account and select the policy you wish to renew from your dashboard. We will mark the policies that are due as renewable.

Can I renew policies that don’t belong to me?

Yes, you can do so by opting the quick renewal feature. Simply select the product you wish to renew and enter the CPR and policy number and click on the renew button.

Can I register a claim on the website?

Yes you can, through our e-channels

WhatsApp – 17875000

Website – www.gigbh.com

Mobile application: GIG-GO

Email – webclm@gig.com.bh

Can I renew an expired policy?

No, once a policy is expired you will not be able to renew it using this website. For such cases, please visit our branches or call us for more information .

How long in advance can I renew a motor policy?

You can do so 3 months prior to the policy’s expiry date

What are the services available to registered customers?

  • View all your valid insurance policies
  • Purchase new policies and renew policies
  • Update your personal information
  • Access to notification system

Can I make changes to my policies at the time of renewal?

We don’t have such a facility just yet. Changes will have to be done in our branches.

Can I buy or renew commercially registered vehicles?

We don’t have such a facility just yet. Such vehicles have to be insured in our branches.

How do receive my insurance certificate?

At the time of purchase, you will be directed to opt your preferred delivery method which can be an address or a pick-up from a branch that you specify