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GIG-Bahrain is committed to protecting the personal data of its customers and its website visitors. GIG-Bahrain shall be the Data Manager of the information collected on its platforms. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive such information except as we have informed you in this Privacy Notice. The main purpose of this Privacy Notice is to provide a transparent way of how we manage and protect the privacy of your personal data in accordance with Bahrain Personal Data Protection Law (Act No. 30 of 2018) and other applicable legal and regulatory laws.
This Privacy Notice applies to GIG-Bahrain platforms i.e. GIG-Bahrain website and GIG-GO mobile application and by using GIG-Bahrain platforms, you consent to the personal data practices described in this Notice.
GIG-Bahrain collects and use your personal data to operate its platforms when you visit those platforms and you:
GIG-Bahrain may also collect your personal data from third parties and entities including doctors, other insurers, medical information providers, credit reporting agencies, insurance reporting agencies, and government agencies
GIG-Bahrain only processes your personal data based on one or more of following lawful basis:
When you enroll for an insurance policy or register online at GIG-Bahrain platforms, we will collect and process your personally identifiable information such as your name, title, ID number, postal address, telephone number, e-mail address, gender, nationality, and location of birth. You will also be required to pay the premiums with your Credit or Debit card. Kindly note, we do not keep a record of your Credit or Debit card information.
When you have a claim, we will also collect and process a copy of your driving license policy, vehicle ownership certificate, accident photos etc. we may also process your sensitive personal data such as criminal records e.g. Traffic/Police reports, and medical reports.
When you visit GIG-Bahrain website, our webserver automatically records details about your visit including IP address, the website from which you visited us, type of browser software used, GIG-Bahrain website pages that you have visited, and date and duration of your visit to GIG-Bahrain website.
GIG-Bahrain does not sell your personal data to external entities. However, GIG-Bahrain may share your personal data for the above mentioned lawful basis with:
We use reasonable and appropriate measures to ensure that your personal data is processed in accordance with this Privacy Notice and to protect your personal data from unintentional or unauthorized destruction, accidental loss, unauthorized alteration, disclosure or access, or any other form of processing, taking into account the risks involved in the processing and the nature of the personal data. Further, we ensure when your personal data is shared with third parties for the above mentioned lawful purposes, those parties are bound to keep your personal data confidential and safe from any unauthorized disclosure.
We make every effort to maintain absolute privacy while using our website. However, please note that the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we shall not be liable for any unlawful acts during the transmission of data to our website.
A cookie is a piece of data that is stored on visitors' hard drive while they are visiting this website. We may utilize a short-lived form of cookie when you visit this site. At GIG-Bahrain, a cookie is only used to identify one unique visitor from another visitor during a particular session. A session is the period of active site-use while that unique visitor is linked to our server. We may use cookie technology during a session as a tool to carry your input information during the enrollment process. This enables the visitor to input their information once and have the information appear later during the enrollment process. No personally identifiable information is stored on the cookie. The cookie expires and is deleted from the visitors' computer as soon as they close their browser or if they are not actively browsing our website for more than few minutes. If a previous visitor return to our website for a new session, he/she will be issued a new cookie and he/she will not be recognized as a visitor from a previous visit or session.
You have the ability to accept or decline cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of the GIG-Bahrain services or web pages you visit.
GIG-Bahrain platforms may contain links to third party websites. However, once you use these links to leave our platform, you should be aware that we do not have any control over those websites as they have their own privacy policies and practices. Therefore, GIG-Bahrain is not responsible for the privacy statements or other content on websites outside of GIG-Bahrain platform or how the third parties process your personal data.
Our privacy notice only applies to information we collect from you while you are actively in a session with GIG-Bahrain. If you should link to a third party website from GIG-Bahrain, we strongly encourage you to review the privacy statements of those websites so that you become familiar with how those websites collect, use and share your personal data
GIG-Bahrain will maintain a record of your personal data at the offices of GIG-Bahrain, so that we can provide you the desired services. GIG-Bahrain retains your personal data based on the validity of the contract, legal retention period requirements, fulfilling its intended purposes, and historical archiving. We securely destroy and erase or anonymize your personal data to ensure that it cannot be restored after exceeding the specified retention period.
You have the right to request GIG-Bahrain to:
GIG-Bahrain has the right to reject your request. GIG-Bahrain will inform you about the rejection along with the reason for rejection within 15 business days of receiving the request. In case your request is incomplete, GIG-Bahrain will inform you within 10 days of receiving the request to complete your request. Further, you have the right to complain to Bahrain Personal Data Protection Authority.
As part of the personal data security measures, GIG-Bahrain may request you to provide specific information in order to confirm your identity and to ensure that your personal data is not disclosed to any person who does not have the right to have it
It is essential for GIG-Bahrain to keep your personal data up to date and accurate. Therefore, kindly provide your updated information in case there is any change to your personal data during your business relationship with us.
GIG-Bahrain reserve the right to update this Privacy Notice. GIG-Bahrain encourages you to periodically review this Privacy Notice in order for you to be informed of how GIG-Bahrain is processing your data
GIG-Bahrain welcomes your comments regarding this Privacy Notice. If there is any concern related to processing your personal data or to request for your legal rights, please do not hesitate to reach out to our Data Protection Supervisor (DPS) throughout the below contact details: Fatima Ali Kadhem, Data Protection Supervisor Email Address: DPS@gig.com.bh
BKIC Tower 2775, road 2835, block 428, Seef District, Kingdom of Bahrain
We will take commercially and reasonable efforts to promptly determine and remedy the problem.